Frequently Asked Questions
In order to provide you with as much information as possible about how we work as a practice we have included the answers to some of the most common questions we encounter from parents. Hopefully this will give you a general idea of how things work at our practice.
What happens when my baby is born?
Delivery at Washington Hospital:
- Washington Hospital’s General Pediatricians staff the nursery 24 hours a day, 7 days a week. When you deliver you will first meet with a pediatrician who will do a complete evaluation of your newborn. The pediatricians will continue to follow your baby every day, and ensure that your infant does not develop any problems, and that he or she is feeding well.
- Prior to being sent home from the nursery, an appointment will need to be made for your newborn in our clinic. We usually like to see all babies 1-2 days after leaving the hospital to check on feeding, your baby’s weight, and for possible jaundice.
- The pediatricians in the hospital will typically send the baby’s birth records to our office, and will call us if they have any concerns about your baby that we need to be aware of.
Delivery at another hospital:
- When you deliver your infant, your baby will be evaluated by a staff pediatrician. The pediatricians will examine your baby every day, and ensure that your baby is healthy and feeding well prior to being discharged home.
- The best plan if your baby is born at a hospital other than Washington hospital is to call our office and schedule an appointment for 1-2 days after the planned discharge date. Make sure that you are given paperwork from the hospital where you deliver that includes the baby’s basic information such as birth weight, discharge weight, bilirubin level and any other information that may be important about your delivery or baby.
How does our practice work and who can I expect to see at each visit?
- Our practice is a group practice but patients usually see the same doctor at every visit.
- There may be times when your doctor is not in clinic on the day of an appointment. During these times, you may see any doctor in the practice that is available.
How do I schedule appointments?
- To schedule appointments, you should call (510) 248-1800 during regular office hours of 8am to 5pm Monday through Friday.
- Please arrive 15 minutes before your appointment to aid in completing the registration paperwork that is required.
- We are usually able to accommodate same day appointments, and work with you to find an appointment date and time that meets you and your child’s needs.
- For sick visits, you should call as needed and usually you will be able to be seen within 24 hours.
Who will I be speaking to if I call with a question or concern regarding my infant or child?
- During office hours, you should call our general telephone line at (510) 248-1800, and the front office staff will direct your call to your pediatrician, or take a message for your pediatrician to call you back.
- For after office hours, or on the weekends/holidays, you should call our general telephone line at (510) 248-1800, and a telephone paging system will get a hold of the doctor that is on call that day or night. You will be able to leave a message directly with the doctor, and make requests, such as medication refills, a return phone call, etc. We ask that when you leave the message for the doctors, please speak clearly and loudly. State your child’s name, date of birth, and reason for your call first at the beginning of the message. Please also remember to leave your name, and a telephone number where you can be reached at, including the area code.
Where is our clinic located?
The clinic is located on the fourth floor of the 1900 Mowry building, just east of the hospital.
Washington Township Medical Foundation Pediatrics
1900 Mowry, Suite 404
Fremont, CA 94538
Phone: (510) 248-1800
Fax: (510) 797-0523
Where should I expect to park when I come in for visits?
There is ample free parking in front of and behind the 1900 Mowry building. There are two entrances, one in front and one in back with handicap/stroller access. Once inside, you should take the stairs or the elevator up to the 4th floor.
If you ever have any difficulty finding our office, please call us and we will help you find your way!
What insurance plans do you accept?
- PPOs: Blue Cross, Blue Shield, and Cigna
- HMOs: Hill Physicians, Alameda Alliance and Medi-Cal
- Please check with your insurance carrier to make sure we are covered by your insurance plan prior to your child’s appointment
Where is the nearest Emergency Department and Urgent Care?
Washington Hospital Emergency Department
2000 Mowry Avenue
Fremont, CA 94538
Telephone: (510) 791-3430
Hours: 24 hours a day, 7 days a week
Washington Hospital Urgent Care
2500 Mowry Avenue, Suite 212
Fremont, CA 94538
Telephone: (510) 791-2273
Hours: Open everyday 8 am to 8 pm
How often will my baby need to be seen during their 1st year of life?
During your baby’s 1st year, regular well child examinations are usually scheduled at 2 weeks, 2 months, 4 months, 6 months, 9 months, and 1 year of life. These visits are used to monitor growth and development, to provide immunizations, to answer any questions and concerns you might have, and to provide anticipatory guidance as your child grows.
What is our philosophy of breast feeding vs. bottle feeding?
- We encourage all mothers to try to breastfeed their infants. The American Academy of Pediatrics encourages mothers without any contraindications to maintain exclusive breastfeeding throughout the first 6 months of life. Breastfeeding has many benefits for both the mother and her infant, including an enhanced ability for the infant to fight off infections, and improved bondin between mother and infants. However, we have many infants who are bottle fed with baby formula, and we will work with you to determine which formula is best for your baby.
- In the hospital after your delivery, you will likely be seen by a lactation nurse, who specializes in helping mother and baby develop good breastfeeding basics. We work closely with the Washington Hospital Lactation Center. Once you and your baby have left the hospital, you may set up an individual consultation or attend a free group support session to help with the breastfeeding process.
- Please visit www.whhs.com/childbirth-classes for more information about the services offered.
What immunization schedule do you use?
We follow the immunization schedule recommended by the American Academy of Pediatrics, which can be found on their website, www.aap.org. You do not need to memorize this complicated schedule. At each checkup, we will let you know which vaccines will be due next time.
What is our philosophy about immunizations?
- We believe that immunizations are beneficial to your child’s health. The United States Food and Drug Administration has a very meticulous regimen for
approving vaccines, and we feel that they have approved vaccines which are safe effective, and protect both our children and others from many serious diseases. Vaccines, like any medicine, have potential side effects; however we feel that the benefits of disease prevention outweight risks of side effects. We encourage parents to be informed by reading reliable information about vaccines.
- There has been much written about vaccines and reactions in the last several years. Much of this information has not been scientifically proven. In fact, most has been scientifically disproved. We are kept abreast of all new information and advances involving vaccines and continue to believe that all children are best served by completing the immunization schedule in a timely fashion.
For more information on vaccines, please refer to the following websites:
- American Academy of Pediatrics
- Vaccine Education Center - Children's Hospital of Philadelphia
- Vaccine Information for the public and health professionals (Immunization Action Coalition)
- Recommended vaccine schedule (Center for Disease Control)